PRIVACY POLICY

Privacy Policy for Resolute Athletic

Effective Date: 24 June 2025

Resolute Athletic Ltd ("we", "us", or "our") is committed to protecting the privacy and personal data of our members, visitors, and users. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
Resolute Athletic Ltd
4 Cedar Business Park, Cedar Lane
Frimley, Surrey, GU16 7AZ
Email: info@resoluteathletic.co.uk

2. What Data We Collect
We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Payment details

  • Health/medical information (via WODBoard)

  • Emergency contact details (via WODBoard)

3. How We Collect Your Data
We collect personal data through the following means:

  • Website forms

  • WODBoard platform

  • Instant forms on Meta (Facebook/Instagram)

  • In-person interactions

4. Why We Collect Your Data
We process your data for the following purposes:

  • Booking and managing gym sessions

  • Sending class reminders and updates

  • Delivering marketing communications via email or SMS (with consent)

  • Personalising coaching and training support

  • Processing membership payments

  • Running retargeting campaigns and creating custom audiences for advertising

5. Sharing Your Data
We use trusted third-party platforms to help us deliver our services. These include:

  • WODBoard (membership and booking management)

  • Meta (Facebook & Instagram advertising)

  • Google Analytics (website tracking and analytics)

Each third-party service has its own privacy policy and adheres to GDPR compliance.

6. User Rights
You have the right to:

  • Access, update, or delete your personal information (via your WODBoard account or by contacting us)

  • Opt out of marketing communications at any time

  • Request a copy of your data

7. Data Retention
We retain user data for as long as necessary to fulfil the purposes outlined in this policy. After your membership ends, data will be retained for a limited period unless otherwise required by law.

8. Data Security
We take appropriate technical and organisational measures to protect your data, including:

  • Password-protected accounts

  • Limited internal access to sensitive data

  • Secure storage through third-party systems such as WODBoard

9. Cookies
Our website uses cookies to improve user experience, enable analytics, and assist with marketing efforts. You can control or disable cookies through your browser settings.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this policy or your data, please contact us at info@resoluteathletic.co.uk.